Cookies & Privacy Policy

What are cookies?

 

Cookies are tiny text files stored on your computer when you visit certain web pages. At skysprouts.co.uk we use cookies to keep track of what you have in your basket, and to remember you when you return to our site.

To order products on skysprouts.co.uk, you need to have cookies enabled – see the section on Managing cookies. If you don’t wish to enable cookies, you’ll still be able to browse the site and use it for research purposes. Most web browsers have cookies enabled, but see Managing cookies for help to turn them on should you need to.

Please note that cookies can’t harm your computer. We don’t store personally identifiable information such as credit card details in cookies we create, but we do use encrypted information gathered from them to help improve your experience of the site. For example, they help us to identify and resolve errors, or to determine relevant related products to show you when you’re browsing. We may also use technologies, such as our own cookies, to provide you with personalised online display advertising tailored to your interests. To opt out of our cookies used for this online advertising click here and here

We do have relationships with carefully-selected and monitored suppliers who may also set cookies during your visit to be used for remarketing purposes – in other words to show you different products and services based on what you appear to be interested in. If you’d like to opt out, please go to the Network Advertising Initiative website (opens in a new window – please note that we’re not responsible for the content of external websites).

We’re giving you this information as part of our initiative to comply with recent legislation, and to make sure we’re honest and clear about your privacy when using our website. We know you’d expect nothing less from us, and please be assured that we’re working on a number of other privacy and cookie-related improvements to the website.

 

Our cookies policy

 

To make full use of the online shopping and personalised features on skysprouts.co.uk, your computer, tablet or mobile phone will need to accept cookies, as we can only provide you with certain personalised features of this website by using them.

Our cookies don’t store sensitive information such as your name, address or payment details: they simply hold the ‘key’ that, once you’re signed in, is associated with this information. However, if you’d prefer to restrict, block or delete cookies from skysprouts.co.uk, or any other website, you can use your browser to do this. Each browser is different, so check the ‘Help’ menu of your particular browser (or your mobile phone’s handset manual) to learn how to change your cookie preferences.

On skysprouts.co.uk we may display video content using Adobe Flash Player. Adobe uses Flash cookies (also known as Local Shared Objects) to help improve your experience as a user. Flash cookies are stored on your device in much the same way as usual cookies, but they’re managed differently by your browser.

If you wish to disable or delete a Flash cookie, see Adobe Flashplayer Security Settings (opens in a new window). Please bear in mind though, that if you disable Flash cookies for skysprouts.co.uk you’ll unable to access certain types of content on the site, such as videos.

If you take the opportunity to ‘share’ skysprouts.co.uk content with friends through social networks – such as Facebook and Twitter – you may be sent cookies from these websites. We don’t control the setting of these cookies, so we suggest you check the third-party websites for more information about their cookies and how to manage them.

 

Further information about cookies

 

If you’d like to learn more about cookies in general and how to manage them, visit http://www.aboutcookies.org (opens in a new window/tab – this is an external website).

 

Third party cookies

 

When you visit skysprouts.co.uk you may notice some cookies that aren’t related to Skysprouts. If you go on to a web page that contains embedded content, for example from YouTube, you may be sent cookies from these websites. We don’t control the setting of these cookies, so we suggest you check the third-party websites for more information about their cookies and how to manage them.

 

Further information about cookies

 

If you’d like to learn more about cookies in general and how to manage them, visit aboutcookies.org.

 

Managing cookies

 

If cookies aren’t enabled on your computer, it will mean that your shopping experience on our website will be limited to browsing and researching; you won’t be able to add products to your basket and buy them.

 

To enable cookies

 

If you’re not sure of the type & version of web browser you’re using to access the Internet:

For PCs: click on ‘Help’ at the top of your browser window and select the ‘About’ option

For Macs: with the browser window open, click on the Apple menu and select the ‘About’ option

 

Maintaining a secure experience on the internet.

 

We recommend that you keep your internet browsers updated at all times so regularly check for any updates available and install where applicable.

 

Further information about cookies

 

If you’d like to learn more about cookies in general and how to manage them, visit http://www.aboutcookies.org (opens in a new window/tab – this is an external website).

 

Privacy and Data Protection

 

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly. The personal information which we hold will be held securely in accordance with our internal security policy and the law. If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first. If you have any questions/comments about privacy, you should contact us.

Skysprouts is a trading name of SkySprouts Ltd, Registered Office: Gosworthy Cottage, Harberton, Totnes, Devon, TQ9 7LP. Registered in England and Wales No. 11129930. VAT No 287 0846 66. Skysprouts are registered data users, whose entries in the Data Production Register contain descriptions of the sources, uses and disclosures of personal data held.

Skysprouts Limited will hold your information for the purpose of administering your account and marketing. We may share the information within our group. If you do not wish to receive marketing information from Skysprouts or other Skysprouts brands, please contact us.